PTA says ongoing WhatsApp disruption in Pakistan likely technical glitch

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Pakistan’s telecommunication regulator has downplayed the ongoing issues with WhatsApp services being experienced by cellular users in the country, attributing it to a possible “technical glitch.”

On July 20, numerous users in Pakistan began reporting difficulties in sending and receiving media files, such as voice notes, photos, and videos, on the popular messaging application while using their mobile networks.

According to a 2024 report by the World Population Review, there are 52.3 million WhatsApp users in Pakistan.

The disruptions have persisted for many users. In the last 24 hours, Downdetector, a global platform that monitors problems with websites and online applications, has continued to receive reports regarding outages of WhatsApp in Pakistan.